• QuestZones
  • QuestZones
  • QuestZones
  • QuestZones
  • QuestZones
  • QuestZones




Convenience

Historically, people have used cash to make their last minute, convenience purchases, however this is changing.  Close to €25 billion was spent on payment cards in Ireland in 2008 and is growing quickly.  The number of cheques written in Ireland in 2009 dropped by in excess of 13%. (This reduction more than doubled the 2008 reduction figures - IPSO).  

QuestZones IP Transact provides an "always on" broadband POS connections, QuestZones Gold service is ideal for convenience stores such as Spar and Londis as it has a 4 hour service level agreement ensuring that in the unlikely event something did go wrong, it would be resolved within 4 hours.


Some of the many benefits to implementing QuestZones managed broadband solutions for convenience store managers are:

  • Improved throughput and customer satisfaction
  • Reduced queues as cards processed in less than 10 seconds
  • Always on POS connectivity
  • Reduced walkouts as queues move quickly
  • Improved walk-ins as people not deterred by sight of long queues

QuestZones convenience store customers include Spar and Londis and partners with till providers such as CBE, Leaders and Merit Solutions.

"If you can improve margins without cutting corners, that’s terrific, but if we can improve margins and enhance the customer experience at the same time, that’s brilliant.  We used to deal with a few different companies, with Eircom in the middle. Now we just deal with one company; QuestZones.”

Sean Heaphy, H2 Group (Spar)